Rota Marine Limited is a company registered in England and Wales:
Company Number 07342006;
VAT Number GB167499649
Registered Office: Unit 57 Parkside Business Estate, Rolt Street, London, SE8 5JB
Making a Purchase
Making a purchase is straightforward
- Browse the store.
- Add any items you wish to buy to the shopping basket using the 'Add to Basket' button.
- Continue shopping or proceed to checkout.
- Register your billing and delivery details.
- You will need to register an account in order to make a purchase
- Your user name will be your email address.
- Select a secure password that you can remember for future access.
- You will need to fill in all the required fields
- Select a shipping option.
- Select a payment method.
- Pay by Card
- PayPal
- Bank Transfer
- Pay by Phone - Create your order online and select 'Pay by Phone' as the payment method, submit your order then give us a call to pay over the phone.
Contract
The automated email that is sent to you on completion is an acknowledgement of your order but does not indicate that a contract exists between us.
We will indicate acceptance of your order and hence a contract between us when we send you an invoice.
We have included this term to protect us in case we have made a mistake in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason.
In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Credit Card Security
- All Credit Card payments are taken using PayPal Pro, a PCCI Compliant payment gateway.
- Card numbers are not held in clear text on any website.
- Rota Marine Ltd is a PCCI compliant retailer.
- You can also pay by Paypal by selecting Paypal from the payment options. This takes you to the Paypal website log in page.
Tax and Duties
- All prices include VAT where applicable.
- Deliveries to the Channel Islands and outside the United Kingdom will be VAT free.
- VAT is deducted from the prices in the basket once you have entered a vat free delivery destination.
- EU Vat Registered Companies and Yachts in Transit can register an online account and apply for VAT free delivery.
- Duties, Taxes and related Commissions charged by the importing customs authority are the sole responsibility of the customer.
Back Orders
If your item is not in stock, we will endeavour to get it to you as soon as possible. We will contact you with the option of cancelling if you would rather not wait.
Guarantee
We endeavour to supply all goods exactly as advertised on our website and promise not to 'switch sell' i.e. substitute another similar product, without prior consent.
Your right to cancel (also meaning return) an order purchased online or over the telephone starts when you place the order and ends 14 days from the day you receive your goods.
If your order consists of multiple items, the 14 day period starts when you get the final delivery.
You must notify Rota Marine in writing within the 14 days - you then have a further 14 days to actually send the goods back.
Your refund of the goods value and the basic delivery cost will be prompt, subject to the order being returned in satisfactory condition – the statutory requirement is within 14 days of receipt.
A deduction will be made if the value of the goods has been reduced as a result of you handling the goods.