Privacy policy
Privacy Policy
Rota Marine is committed to delivering the highest possible standard of service while ensuring that your privacy is properly protected.
We undertake to adhere to the GDPR Regulations.
We will not pass any personal information on to any third party for marketing purposes.
This means that if we ask you for any personal information, we will only use it in accordance with GDPR, in accordance with this privacy statement and to fulfil your orders and individual expectations.
Rota Marine may change this policy from time to time by updating this page. We advise you to check periodically to ensure that you are happy with any changes.
With your permission Rota Marine will collect and securely store the following information:
- Name, gender/title, social media username
- Contact information including telephone number and email address
- Billing and Delivery Addresses including postcodes
- Order history
We need this information for
- Internal record keeping.
- Customer Service
- Processing orders and returns
- Sending promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided and only then if you have signed up voluntarily and confirmed your wishes by verifying your request.
We will store this information for as long as it is reasonably required for fulfilling the processes listed above.
In the case of customer data attached to order history, we will retain the information securely for up to 10 years for our mutual benefit, particularly in relation to repeating orders.
If, at any time, you believe that we have retained any data for too long, please notify us and we will take immediate action, as appropriate, to delete it.
This information is only retained for delivering a high standard of customer service and will be safeguarded by our Security Policy.
Security
Rota Marine is committed to ensuring that your information is secure.
We have an active, physical, digital and managerial policy to safeguard the information we collect online.
Our Security Policy is pro-active i.e. continually reviewed and updated to cope with the modern day demands of the world wide web.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
More information about cookies is available on independent websites: www.allaboutcookies.org or www.aboutcookies.org
Links to external websites
- Our website may contain links to other websites of interest.
- We do not have any control over these websites.
- We advise you to take suitable security precautions before accessing any new website.
- We advise you to check the Privacy Policy on every website that you visit.
- Rota Marine cannot be held responsible for any consequences arising from accessing external websites.
Controlling our use of your personal information
When you register, you have the option to tick the box for your email address to be added to our newsletter database.
If you tick the box, you will receive a verification email which requires you to confirm your wish. This is known as double opt in and protects you from receiving unwanted email.
You can unsubscribe at any time.
We won't overwhelm you. We aim to send a maximum 3 emails per month with offers and information that we hope will be of interest to you.
We will not sell, distribute or lease your personal information to third parties for marketing purposes under any circumstances.
You may request details of personal information which we hold about you.
Please notify us as soon as possible if any of the personal information we hold on you is incorrect so that we can immediately update accordingly.
New GDPR legislation is effective from 28th May 2018.
Rota Marine adhere to, respect and support the aims of these regulations which are designed to protect individual privacy.
Rota Marine have a customer friendly policy and mission statement regarding GDPR.
Cookie Policy
- Cookies are required on this shopping site to keep track of the contents of your shopping basket and to store personal information e.g. delivery addresses
- Cookies are therefore used on our website in a similar way to most shopping websites.
- You can turn off cookies within your browser by going to Tools/Internet options/Privacy and selecting to block cookies.
- If you turn off cookies, our online store will not function properly and you may be unable to place orders or benefit from other features that use cookies.