UK Delivery
- Shipping Rates are calculated by weight and destination
- UK mainland shipping options are displayed in your basket until you log in to your account with a different delivery address.
- Some shipping rates are subsidised - We do not offer free delivery.
- Saturday Delivery is only available by special arrangement.
- Saturdays, Sundays and Public Holidays are not working days with regard to courier collection or delivery timescales.
- If you have any doubts about shipping, please contact us on 0208 469 4090 - we are here to help.
- We will always endeavour to deliver your parcel on the earliest possible day.
Standard UK Mainland Delivery
PLEASE ALLOW UP TO 4 WORKING DAYS FOR A STANDARD COURIER DELIVERY
Standard Courier, Trackable Delivery
- Our despatch team select DHL or Parcelforce according to the delivery destination and the nature of the goods
Standard Royal Mail, tracking available Tracked 24 or Tracked 48
- The whole of the UK including Northern Ireland, Isle of Wight, Isle of Man, Scilly Isles, all Scottish Isles and the Channel Islands
UK Carriers
We use DHL, Parcelforce or Royal Mail for our Trackable Courier / Express Deliveries.
We use Pallet Network for our heavy parcels - these deliveries are trackable but the details are not automatically available to you - Our despatch team will work with you to ensure delivery at a convenient time.
Carrier deliveries require a signature unless you tick the appropriate box in checkout indicating that it is safe to leave the parcel.
Please give instructions for the delivery driver on where it is safe to leave the parcel but please restrict them to one short sentence if possible.
Please note that if you are in a surcharged delivery area then you may enter a separate delivery address e.g. at work which may not be surcharged.
This is also a good idea for valuable parcels requiring a signature.
If you are in doubt about any aspect of our delivery system please contact us - we are here to help.
Priority Orders
There is a Priority Shipping option at checkout for UK mainland delivery post codes
The extra charge means that your order is promoted to the top of the queue.
This is particularly significant for splicing and rigging orders.
Custom Splicing and Rigging Orders
Please allow 7 working days for the Rigging Team to complete your custom splicing or rigging order.
We always strive to complete custom orders as quickly as we can, but we are experiencing extremely high demand.
We send out a large number of custom orders every day:
This list is not exhaustive, but includes rope with splices, whippings and many other bespoke items
If you have a required delivery date, please consider upgrading to the priority service.
You can reply to your order acknowledgement email or ring 0208 469 4090 and speak to a member of the Rota Marine Team.
If you elect to pay for a Priority or Express Service, we will do our utmost to deliver to you within your given time frame.
Islands and Scottish Highlands
We are conscious that the couriers seem to surcharge a large part of Scotland leaving our customers feeling a little aggrieved.
We have a big following north of the border and we value your custom, so we do work extremely hard to research the most economical and efficient shipping options.
There are different charges for
- Scottish Highlands and 2 Day Remote Area
B. Our carriers classify some Scottish Postcodes as a 2 Day Remote Area, even though they are not actually in the Scottish Highlands.
We do apologise but unfortunately, it is beyond our control. - Islands including e.g. Northern Ireland, Isle of Wight, Isle of Man, Scilly Isles and all Scottish Isles - the Channel Isles are covered separately, see below
Parcels up to 2kg can go by Royal Mail at the same rates as the remainder of the UK.
Parcels from 2kg up to 30kg can go by Parcelforce at reasonable rates, especially if you optimise the 30kg :-)
The costs rise substantially when parcels are heavier than 30kg, longer than 1 metre, or if the contents are classed as hazardous by the couriers.
Channel Islands
Prices exclude UK VAT for deliveries to the Channel Islands.
Parcels up to 2kg can go by Royal Mail at the same rates as the remainder of the UK.
Parcels from 2kg up to 30kg can go by Parcelforce at reasonable rates, especially if you optimise the 30kg :-)
We use DHL for shipments > 30kg up to 1000kg
DHL Express is automatically available up to 40kg for priority shipping.
The DHL Express courier option is treated as priority shipping
Rota Marine Shipping Rates
Carriage costs are calculated in the basket by weight and world-wide destination.
Create an online account and add your delivery address to view all your shipping options.
Due to the large volume of parcels that we ship, we can offer multiple options at economical rates.
Shipping Parameters - Quote Required
If the contents of your basket, combined with your delivery destination, result in our website not being able to generate a shipping price automatically, please select Quote Required.
Please either continue to pay for your order or email details of your basket and we will send you a quote to finalise the order.
Collect in Store
Select your items into your basket, proceed to Checkout, add a UK address and postcode to your online account addresses - you can enter the Rota Marine address and post code if required, select Collect in Store from the shipping options.
It would be very helpful to give us a collection required date. You can either enter it in the message box or send a separate e-mail to info@rotamarine.co.uk to explain in more detail.
However, please bear in mind that if you have ordered any Splicing, Rigging or Sewing, this will be subject to the lead time explained above.
Our website also generates a Ready for Collection email.
If you have ordered anything which we cannot supply in the time frame you have given us we will notify you immediately, either by e-mail or by telephone.
VAT Guide
Rota Marine Ltd VAT Number: GB 167499649
All the prices on our website include VAT for delivery within the UK (excluding the Channel Islands)
If your delivery destination is outside the UK (including the Channel Islands):
Add your items to the Basket, go to Checkout, register your delivery destination details.
Our website automatically excludes UK VAT from export prices.